enterprise search user experience
Best Practices for Enterprise Search User Experience (UX)
Your employees don't always know exactly what they're looking for, so sometimes they struggle to use the right search terms, wasting effort and time. In fact, by some estimates, enterprise employees spend about two hours a day trying to find the information they need to do their jobs. Imagine what they could accomplish if they could reclaim that time. Providing suggestions that start with a keyword or phrase with an autocomplete tool is a start, but often falls short because typeahead technology only provides suggestions that start with a keyword or phrase. SearchAI SmartSuggest, on the other hand, uses artificial intelligence (AI) to offer complete phrases associated with the keyword or phrase.